Problem Solving - The Right Way

Making sound decisions about how to resolve the problems we inevitably face in the workplace is an essential skill we all need our working lives.

This session will enable participants to understand:

  • what is consider a problem that needs input of more than one person
  • the problem-solving process
  • and identify the types of information to gather
  • the key questions to ask when problem solving
  • the importance of defining a problem properly

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